CHAMPIONS Portal for MSME-2

•It is a technology driven Control Room-Cum-Management Information System which utilises modern information and communication technology (ICT) tools.
•In addition to ICT tools including telephone, internet and video conference, the system is enabled by Artificial Intelligence, Data Analytics and Machine Learning.
•It is also fully integrated on a real time basis with the Government of India’s main grievances portal Centralized Public Grievances Redress and Monitoring System (CPGRAMS) and the Ministry’s other web based mechanisms.
•The entire ICT architecture is created in house with the help of the National Informatics Centre.